Copyright © 2025 The Kun Leh
Terms & Conditions
Hotel Terms & Conditions:
- Our check-in is at 12:00 hours and check-out at 11:00 hours.
- Early check-in /late check-out is subject to availability and charges will be levied accordingly.
- All the visitors on arrival at the property must register with the front desk along with valid ID Proof ( Aadhar card, Driving licence or Passport.)
- Hazardous goods, storing of cinema films raw/ exposed, arms & ammunition and any other articles of combustible or hazardous nature in the guest room are strictly prohibited.
- Meals included in the package (irrespective of CP, MAP & AP) will be served only in the restaurant. Room service will be charged as actual.
- Management is not responsible for valuables left in hotel premises.
- Visitors are not permitted in the guest room/floor from 2000 hrs to 0700 hrs.
- Guests are requested to observe the Government of India rules and regulations enforced from time to time with respect to registration, alcoholic beverages, and firearms.
- All disputes are subject to the jurisdiction of the Leh civil court.
- Pets are allowed in the hotel.
- Cooking and open flames are not permitted in the guest room.
- At the time of check-out, if any hotel property placed/installed in the room is found missing or damaged it will be brought to your notice and charged to your account.
Reservation Policy& Conditions:
- Only a person over the age of 18 is allowed to make a reservation.
- All reservations are subject to availability.
- All bookings must be guaranteed at the time of reservation by paying
50% of reservation advance by direct guests.
100% of reservation advance by registered travel & tour operators.
- Reservations made on any other third party travel agencies (online or offline) are considered conditional until a confirmation number is given to the guest to confirm the reservations by email, Whatsapp and Direct call . The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.
- For guaranteed early check-in, room to be reserved from the previous night.
- Hold period of the tentative reservations should not exceed more than 7 days from the date of enquiry.
- Reservation department shall reserve the right to release the tentative reservations at any time depending on the market situations.
Payment Policy :
- Cheques are not accepted to settle the guest accounts.
- 35% Advance payment for confirm the Booking.
- In the event that the indicated person, company, or association fails to pay for any part of or the full amount of such charges will be collected from the guests directly.
Extra Adult or Child Policy :
- Child under 6 years old can stay with their parents without any charges
- Children between 6 and 12 years old will be charged as per hotel’s child rate.
- Adults (above 12 years old) exceeding the standard occupancy of the room will be charged as per hotel’s extra adult rate.
Cancellation, Amendments or Refunds
1 : Cancelled before 30 days from the event start date – 75% refund.
2 : Cancelled before 15 days from the event start date – 50% refund.
3 : No refund for cancellation within 15 days from event start date.